Arts Alliance Media (AAM), global leader in digital cinema software and support services, has been commended for delivering premier support access, high-quality cinema solutions, and optimised efficiency for exhibitors in a newly released case study featuring Chase Taylor of Sound Vision Technical (SVT), a trusted provider of digital cinema conversions and installations worldwide.
As an official integrator partner of AAM, SVT, who are known industry-wide for their expertise and exception service, has delivered high-profile Screenwriter deployments and maintenance for exhibitors like Alamo Drafthouse and Golden Ticket Cinemas. In the case study, Chase emphasises the key advantage of working with AAM: its people.
“I think the people behind Screenwriter would probably be the biggest quality. They’re here to listen, and they’re here to help,” Taylor states. He also highlights AAM’s dedication to providing round-the-clock support, adding, “The availability of support over the weekend is a big deal and Arts Alliance Media has always stepped up.”
AAM provides 24/7 global software support through dedicated support centres in the USA, UK, and China, ensuring uninterrupted service for exhibitors and integrators across all time zones. The quality of support is complemented by the reliability of AAM’s software solutions.
While complementing the quality of support, Taylor praises Screenwriter, AAM’s flagship TMS, for its seamless functionality and reliability: “The biggest thing about Screenwriter is that it does what it needs to do. TMS’ should make that booth run without any intervention. It shouldn’t be anything that you have to nurse.” He also highlights the cost-effectiveness of Screenwriter, noting, “Another big thing about Screenwriter is the price per screen. It pays for itself quite quickly by loosening up your staff to do other things.”
Screenwriter is responsible for managing content scheduling, monitoring screens, and controlling playback for over 45,000 screens worldwide, automating workflows so that theatre staff can focus on delivering exceptional audience experiences. Taylor also endorses Producer, AAM’s cloud-based enterprise TMS, which extends Screenwriter’s capabilities to an entire circuit.
“Producer is just an amazing product,” he says. “Imagine that your content suddenly becomes a task that somebody for your whole circuit spends maybe a couple of hours a week on. Imagine being able to take that task away from your venue-level staff. You’re doing the work of Screenwriter but at a circuit level.”
For more insights, click here to access the full case study.
About Arts Alliance Media
Arts Alliance Media (AAM) is the global leader in digital cinema software and services, offering a wide range of solutions which help exhibitors to reduce costs, increase efficiency, and improve the cinematic experience for their customers.
AAM’s extensive portfolio, including Producer, Screenwriter, Screenlighter, Lifeguard, and HeyLED, touches over 45,000 screens worldwide, while their network operations centre (NOC) supports several thousand screens.
AAM is part of the Rio-Tech Group, the world’s foremost cinema technologies provider.
