Representing 50% of the Philippines Box Office, SM Cinemas Will Employ Vista’s Software Solutions to Provide Customers with Easier Access to Ticket Purchasing and Concession Sales
Vista Cinema, the global leader in cinema management software, has signed a multi-year deal with SM Cinema, the Philippines largest film exhibitor. The arrangement, the first for Vista in this country, will result in great advances for SM customers including easier access to seat reservations, ticket purchasing and concession sales. SM Cinema, which has 65 sites and more than 350 screens representing approximately 50% of the Philippine cinema landscape, is a subsidiary of SM Prime Holdings, the largest mall operator in the Philippines. One of the key drivers of change for SM Cinema was the need for an improved Customer Engagement approach and a focus on increased market share, through using Vista loyalty and its capabilities.
“As the market leader and largest cinema chain in the Philippines, SM Cinema has partnered with Vista to make ticket purchases and concessions sales more convenient for millions of our customers across all sales channels. We are looking forward to the results of this to increase our lead in the Philippine market.” said Annie P. Naval, Senior Vice President and Business Unit Head for SM Cinema. “We are also excited to see improvements in our loyalty program through Vista Loyalty, the industry gold standard.”
“With a population of over a hundred million people, the Philippines is an enormously important cinema market,” said Tan Ngaronga, General Manager, Vista Asia Pacific. “We are so honored to partner with the country’s largest and most respected exhibitor in SM. Together we will work towards an even more satisfying customer experience in every one of their theaters.”
About SM Cinema
SM Cinema is fueled by its commitment to provide the best cinema experience to its moviegoers. Through the years, SM Cinema has been crafting initiatives to bring movies to life, making it a place “Where Movies Come Alive”. SM Cinema brings a new meaning to cinematic experience as it combines this thrust to bring the movies from the screen into reality and upgraded cinema facilities that truly ignite the senses and boost the movie-watching experience it offers.