Partnership with ScreenDollars drives seamless implementation of CIELO's Manage Pro Automation Suite across Apple Cinemas' entire circuit
CIELO Enterprise Solutions, a leading provider of cloud-based automation technology for cinema exhibitors, today announced a strategic partnership with Apple Cinemas, one of the Northeast’s leading cinema exhibitors, to deploy CIELO’s technology across Apple Cinemas’ entire circuit. The agreement, facilitated by the value-added support of implementation partner ScreenDollars, positions Apple Cinemas to lead the marketplace through technology, innovation, and elevated guest experience.
Under the agreement, Apple Cinemas has implemented CIELO’s most powerful automation functionality, including:
- CIELO CineStop – Cloud-based software, backed by CIELO’s engineering and customer success teams, that automatically powers down lamps and equipment for shows with no tickets sold. Unlike comparable solutions that generate false positives, CineStop has demonstrated zero false positives while delivering approximately $200 in savings per auditorium per year in electricity and lamp and equipment life.
- CIELO KDM Delivery – An automated solution that retrieves keys from distributors and routes them directly to the media servers where they are needed, eliminating the manual errors that commonly cause shows to fail and disrupt the guest experience.
- CIELO Rescue – A functionality unique in the marketplace that automatically re-strikes lamps when they fail, preventing showstoppers from escalating into operational emergencies and saving approximately two shows per site per year, worth an additional $100 in savings per site annually.
Apple Cinemas and CIELO Enterprise Solutions will also work together on a second phase of the agreement, exploring integration between CIELO and Apple Cinemas’ point-of-sale system to pursue a premium, enhanced POS experience that incorporates CIELO’s automation capabilities for shared customers.
A Strategic Win Built on Partnership
“CIELO Enterprise Solutions and ScreenDollars are proud to announce this strategic partnership with Apple Cinemas,” said Rafael Garzon, VP of Customer Growth at CIELO. “Through the incredible support and value-added services of ScreenDollars, CIELO was able to demonstrate its value to Apple Cinemas, which understood that this agreement positions them to lead in the marketplace through technology, value-added support, and innovation.”
Apple Cinemas: Innovation at the Core
Apple Cinemas is heavily focused on innovation across every aspect of the cinema industry, particularly through technology.
“CIELO has helped give our team even more advanced tools to efficiently and effectively manage the wide array of projection equipment from anywhere in the building — a feature that has allowed us to address quality concerns quickly and maximize the guest experience,” said Jessica Robitaille, Director of Operations at Apple Cinemas.
“Along with show rescues and quality control, the other major cost-saving opportunity is the lamp shut-off, which has automated the saving of lamp hours for shows that report zero sales,” added Jegan Gomangalam, Co-Founder at Apple Cinemas. “The automation has not only begun saving us lamp hours but has also created a more suitable environment for managers to focus on guest experience without being pulled away to do manual lamp shut-offs.”
ScreenDollars: Delivering Outstanding Value-Added Support
“At ScreenDollars, we are proud to support our fellow exhibitor, Apple Cinemas, by helping them find solutions that improve their day-to-day operations and provide the support they need,” said Thaddeus Bouchard, President at ScreenDollars. “Our goal is always to help fellow exhibitors find practical technology solutions that make their operations easier and more efficient.”
“Through this effort, we have found that CIELO offers a strong solution for helping monitor and manage important alerts through its portal, giving Apple Cinemas’ projectionist and technical teams better visibility and helping them identify issues more efficiently,” said Zach Ferra, Service Manager at ScreenDollars. “We have also seen significant value through CineStop, which helps Apple Cinemas reduce costs associated with high lamp usage while extending lamp life. Another important area is KDM delivery — having a reliable delivery process helps ensure keys are received on time, reduces the risk of missing KDMs, and saves the projection team valuable time to focus on other operational priorities.”
About CIELO Enterprise Solutions
Founded in 2015, CIELO is a global enterprise software company revolutionizing cinema operations through machine connectivity and data analytics. As the fastest-growing leader in its field, CIELO’s TMS/Equipment-agnostic solutions support over 16,000 screens across 50+ countries. CIELO Enterprise Solutions helps theaters automate advertising delivery, simplify operational workflows, improve reporting accuracy and enable programmatic advertising to maximize advertising revenue while reducing operational costs.
About Apple Cinemas
Founded in 2010 and headquartered in Walpole, Massachusetts, Apple Cinemas is a leading cinema exhibitor operating locations across the Northeast and beyond. Since opening its first theater in 2013, Apple Cinemas has been committed to delivering state-of-the-art, technology-driven entertainment experiences for its communities.
About ScreenDollars
ScreenDollars partners with cinema exhibitors to deliver innovative technology solutions that improve theater operations, enhance the guest experience, and create new revenue opportunities. Through strategic partnerships and industry expertise, ScreenDollars helps theaters implement and optimize digital cinema solutions, including CIELO Enterprise Solutions’ advertising and operations platform.
From automated pre-show management and on-screen advertising to lobby digital signage and operational technology improvements, ScreenDollars works with exhibitors to streamline workflows, maximize screen utilization, and connect theaters with new opportunities in the evolving cinema landscape.