- Technology
AgileTix has rolled out version 6.35 of its Agile Ticketing System software, which is utilized by many arthouses and indie cinemas throughout North America. The Tennessee-based company says the update introduces several key improvements aimed at enhancing distributor management, event and film handling, and overall user experience. One of the most significant updates is the integration of Maccsbox, a tool that streamlines film title matching, automates reporting and streamlines distributor workflows. The new feature allows a reporting method to be assigned by distributor — whether manual, via email, Comscore, or Maccsbox — simplifying the process of managing gross revenue reports.
The update also brings several customer-focused enhancements, including a redesigned web interface and an improved ticket purchasing experience. Moviegoers can now return paid tickets and receive refunds as account credits, offering greater flexibility. Additionally, the update introduces improved event and film management features, including the ability to manage distributors and set reporting preferences within the system. The platform also offers better account management options, enabling an exhibitor’s customers to update profiles, payment methods, and track purchases more easily.
In terms of security and privacy, AgileTix v6.35 includes new features like account deletion, where moviegoers can permanently erase their personal data, and enhanced security via Google reCAPTCHA v3 to guard against bot traffic. Other useful updates include better reporting options for abandoned carts and credit card settlements. After watching the demonstration video the company published, it seems like the upgrades were designed to improve functionality and efficiencies not only for direct customers of AgileTix, i.e. movie theatre operators, but also make life a little easier for the vendors their customers interface with regularly, i.e. film distributors. Two birds, one stone… or in this case, one software update.